Privacy Policy

CRIYX PVT LTD
Effective Date: June 7, 2026

1. Introduction

Welcome to Criyx.

CRIYX PVT LTD ("Criyx", "Company", "we", "our", or "us") is an artificial intelligence automation, software development, SaaS, and business technology company providing AI-powered automation solutions, workflow automation, AI agents, voice AI systems, integrations, websites, mobile applications, and related services.

This Privacy Policy explains how we collect, use, process, store, protect, and disclose information when individuals or businesses access or use our website, applications, software products, APIs, integrations, automation platforms, and related services (collectively referred to as the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. Company Information

Legal Entity: CRIYX PVT LTD

Brand Name: Criyx

Website: https://criyx.com

Email: info@criyx.com

Registered Address:
550A, Manav Colony,
Panchkula, Haryana – 134109,
India

3. Information We Collect

We may collect information directly from users, automatically through our systems, or through authorized third-party integrations.

3.1 Personal Information

We may collect:

• Full name

• Email address

• Phone number

• Company name

• Business details

• Job title

• Billing information

• Account credentials

• Contact form submissions

• Support requests

3.2 Business Information

When using our Services, users may provide:

• Business process information

• CRM and ERP data

• Customer records

• Sales and operational information

• Workflow configurations

• Internal business documentation

• Automation instructions

• Custom software requirements

3.3 Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Usage logs

• Error logs

• Analytics data

• Security-related information

4. Google User Data and Google API Services

Certain Criyx Services may integrate with Google products and services, including but not limited to:

• Google Drive

• Google Docs

• Google Sheets

• Gmail

• Google Calendar

• Google Workspace Services

• Other Google APIs authorized by users

When users connect a Google account to Criyx:

• We access only the information and permissions explicitly authorized by the user.

• We use Google user data solely to provide the functionality requested by the user.

• We do not sell Google user data.

• We do not use Google user data for advertising purposes.

• We do not share Google user data with third parties except where necessary to provide requested functionality or comply with legal obligations.

• We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.

• We do not transfer Google Workspace API data to third parties except as required to operate and secure our Services.

CRIYX PVT LTD's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use Requirements.

Users may revoke access to Google-connected services at any time through their Google Account Security Settings.

5. How We Use Information

We use collected information for legitimate business purposes, including:

• Delivering our Services

• Providing SaaS functionality

• Executing workflows and automations

• Developing custom software solutions

• Managing customer accounts

• Providing technical support

• Processing transactions and payments

• Communicating with users

• Maintaining platform security

• Preventing fraud, abuse, and unauthorized access

• Improving system performance

• Complying with legal and regulatory obligations

6. Data Security

CRIYX PVT LTD implements commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

• Encrypted data transmission

• Access control systems

• Authentication mechanisms

• Secure cloud infrastructure

• Security monitoring

• Logging and auditing

• Regular security updates

• Network protection measures

While we take reasonable precautions, no method of transmission or storage can be guaranteed to be 100% secure.

7. Data Retention

We retain information only for as long as reasonably necessary to:

• Provide our Services

• Maintain business records

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

When information is no longer required, it may be securely deleted, anonymized, or aggregated.

8. Data Sharing and Disclosure

We do not sell personal information.

Information may be shared with:

Service Providers

Third-party vendors that assist with:

• Cloud hosting

• Infrastructure management

• Analytics

• Customer support

• Payment processing

• Security monitoring

Business Integrations

Authorized third-party systems connected by users for workflow execution and automation purposes.

Legal Requirements

Government authorities, regulators, courts, or law enforcement agencies when disclosure is required by law or valid legal process.

Business Transactions

In the event of a merger, acquisition, restructuring, or sale of company assets, information may be transferred as part of that transaction.

9. User Rights

Subject to applicable laws, users may have the right to:

• Access their personal information

• Correct inaccurate information

• Request deletion of information

• Restrict certain processing activities

• Object to certain processing activities

• Request data portability

• Withdraw previously granted consent

Requests may be submitted by contacting:

info@criyx.com

10. Data Deletion Requests

Users may request deletion of their personal information by contacting:

info@criyx.com

Upon verification of the request, CRIYX PVT LTD will process deletion requests within a reasonable timeframe, subject to legal, contractual, operational, and security requirements.

Users may also revoke access to connected Google accounts directly through their Google Account settings.

11. Children's Privacy

Criyx Services are intended for businesses and individuals who are at least 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take reasonable steps to remove such information.

12. Third-Party Services

Our Services may contain links to or integrations with third-party websites, applications, or services.

CRIYX PVT LTD is not responsible for the privacy practices of third-party services and encourages users to review their respective privacy policies.

13. Cookies and Similar Technologies

We may use cookies, analytics tools, and similar technologies to:

• Improve user experience

• Maintain platform security

• Understand service usage

• Improve platform performance

Additional details may be provided in a separate Cookie Policy.

14. Changes to This Privacy Policy

CRIYX PVT LTD may update this Privacy Policy from time to time.

Any changes will be published on our website along with a revised Effective Date.

Continued use of our Services following the publication of changes constitutes acceptance of the updated Privacy Policy.

15. Contact Information

CRIYX PVT LTD

550A, Manav Colony,
Panchkula, Haryana – 134109,
India

Email: info@criyx.com

Website: https://criyx.com

For privacy-related questions, concerns, or requests, please contact us at info@criyx.com.