Criyx

# Terms and Conditions

**CRIYX PRIVATE LIMITED**

**Effective Date:** June 7, 2026

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## 1. Acceptance of Terms

Welcome to Criyx.

These Terms and Conditions ("Terms") govern your access to and use of the website, software, applications, automation platforms, APIs, integrations, SaaS products, and services provided by CRIYX PRIVATE LIMITED ("Criyx", "Company", "we", "our", or "us").

By accessing, browsing, registering for, or using any of our Services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you should not access or use our Services.

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## 2. Company Information

**Legal Entity:** CRIYX PRIVATE LIMITED

**Brand Name:** Criyx

**Website:** https://criyx.com

**Email:** [info@criyx.com](mailto:info@criyx.com)

**Registered Address:**

550A, Manav Colony,

Panchkula, Haryana – 134109,

India

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## 3. Description of Services

CRIYX PRIVATE LIMITED provides services including but not limited to:

* Artificial Intelligence Automation

* AI Agents

* Voice AI Systems

* Workflow Automation

* WhatsApp Automation

* CRM & ERP Integrations

* Business Process Automation

* Custom Software Development

* SaaS Products

* Website Development

* Mobile Application Development

* API Integrations

* Consulting and Technology Services

The scope of services may change, evolve, or expand over time.

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## 4. Eligibility

To use our Services, you must:

* Be at least 18 years old.

* Have the legal authority to enter into binding agreements.

* Provide accurate and complete information.

* Comply with all applicable laws and regulations.

Businesses using our Services represent that they have authority to act on behalf of their organization.

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## 5. User Responsibilities

You agree to:

* Provide accurate information.

* Maintain the confidentiality of account credentials.

* Use the Services only for lawful purposes.

* Obtain all necessary permissions for any data uploaded or processed through our Services.

* Ensure compliance with applicable privacy and data protection laws.

You remain solely responsible for all content, data, files, workflows, and instructions submitted through our Services.

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## 6. Google APIs and Third-Party Integrations

Certain Services may integrate with third-party platforms, including:

* Google Drive

* Google Sheets

* Google Docs

* Gmail

* Google Calendar

* WhatsApp Business

* CRM Platforms

* ERP Platforms

* Payment Gateways

* Other third-party software

By connecting a third-party account, you authorize Criyx to access only the permissions necessary to provide requested functionality.

### Google User Data

When Google APIs are used:

* Data is accessed only with user authorization.

* Google user data is not sold.

* Google user data is not used for advertising.

* Google Workspace API data is not used to train generalized artificial intelligence or machine learning models.

* Access is limited to providing the requested service functionality.

CRIYX PRIVATE LIMITED's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use Requirements.

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## 7. Intellectual Property

All rights, title, and interest in our:

* Software

* SaaS Products

* Automation Systems

* Source Code

* Designs

* Documentation

* Trademarks

* Logos

* Branding

* Website Content

remain the exclusive property of CRIYX PRIVATE LIMITED unless otherwise agreed in writing.

Nothing in these Terms transfers ownership rights to users.

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## 8. Client Content and Data

Users retain ownership of their data and content.

By using our Services, you grant Criyx a limited right to process, store, and transmit such data solely for the purpose of delivering the Services.

We do not claim ownership over user content.

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## 9. Fees and Payments

Certain Services may require payment.

Users agree to:

* Pay all applicable fees.

* Provide accurate billing information.

* Pay invoices according to agreed payment terms.

Failure to make timely payments may result in suspension or termination of Services.

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## 10. Service Availability

While we strive to maintain uninterrupted service, we do not guarantee:

* Continuous availability

* Error-free operation

* Uninterrupted access

* Compatibility with all systems

Services may be temporarily unavailable due to:

* Maintenance

* System upgrades

* Security updates

* Third-party outages

* Circumstances beyond our control

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## 11. Prohibited Activities

Users may not:

* Use Services for unlawful purposes.

* Upload malicious code or malware.

* Attempt unauthorized access to systems.

* Interfere with service operations.

* Reverse engineer proprietary systems.

* Violate intellectual property rights.

* Use Services to distribute spam, fraud, or harmful content.

Violation may result in immediate suspension or termination.

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## 12. Limitation of Liability

To the maximum extent permitted by law, CRIYX PRIVATE LIMITED shall not be liable for:

* Indirect damages

* Incidental damages

* Consequential damages

* Lost profits

* Lost revenue

* Business interruption

* Data loss

arising from the use of or inability to use the Services.

In all circumstances, our total liability shall not exceed the amount paid by the customer to Criyx during the preceding twelve (12) months.

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## 13. Indemnification

You agree to indemnify and hold harmless CRIYX PRIVATE LIMITED, its directors, employees, contractors, affiliates, and partners from any claims, damages, liabilities, losses, costs, or expenses arising from:

* Your use of the Services.

* Your violation of these Terms.

* Your violation of applicable laws.

* Your infringement of third-party rights.

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## 14. Suspension and Termination

We reserve the right to suspend or terminate access to our Services if:

* These Terms are violated.

* Services are used unlawfully.

* Payment obligations are not fulfilled.

* Security concerns arise.

* Required by law.

Termination does not relieve users of outstanding payment obligations.

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## 15. Third-Party Services

Our Services may contain links to or integrations with third-party services.

CRIYX PRIVATE LIMITED is not responsible for the availability, content, privacy practices, or actions of third-party providers.

Users access third-party services at their own risk.

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## 16. Disclaimer of Warranties

Services are provided on an "as-is" and "as-available" basis.

CRIYX PRIVATE LIMITED makes no warranties, express or implied, regarding:

* Accuracy

* Reliability

* Availability

* Fitness for a particular purpose

* Non-infringement

to the fullest extent permitted by law.

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## 17. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Panchkula, Haryana, India.

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## 18. Changes to These Terms

We may modify these Terms at any time.

Updated versions will be posted on our website with a revised Effective Date.

Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

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