Teams answer the same questions or perform the same research many times.
All servicesINTELLIGENCE / ACTION
Deploy business-aware agents with boundaries your team can trust.
Criyx designs agents that understand approved business context, complete defined tasks and escalate the moments that still need human judgement.
What this service solves
Remove the friction that slows the operation down.
We start with the commercial and operational drag, then design the smallest reliable system that changes it.
Generic AI tools lack the company context required for useful output.
Unclear permissions make autonomous actions risky or difficult to audit.
What Criyx implements
A focused system, designed to work in the real world.
Every layer has a defined job, a clear owner and a connection to the workflow it is meant to improve.
01
Context architecture
Structure the policies, knowledge and live business data an agent is permitted to use.
02
Agent workflows
Design reliable sequences for research, qualification, support, reporting and operational assistance.
03
Tool access
Connect agents to approved systems with explicit permissions, validation and action limits.
04
Evaluation and guardrails
Test answer quality, refusal behaviour, escalation rules and the traces needed for accountable operation.
The delivery path
Move from the right problem to a system your team can run.
We keep delivery visible, validate the important decisions early and build around the exceptions that usually cause failure.
01DEFINE
Set the job and boundaries
We specify what the agent may know, decide, change and hand back to a person.
02GROUND
Connect trusted context
Knowledge sources and live data are prepared so output is useful, current and attributable.
03EVALUATE
Prove behaviour before scale
Test suites, human reviews and operating telemetry reveal where the agent is ready and where it is not.
How we define progress
Built to improve a business signal, not just launch a feature.
Before build begins, we agree on the operational measures that show whether the system is becoming genuinely useful.
Outcome-led deliveryTrack the signal that matters after launch.
KPIs TO TRACK
- Task completion rate
- Human escalation rate
- Response usefulness score
- Average handling time
- Cost per completed task
TYPICAL DELIVERABLES
- Agent role and permission design
- Connected knowledge and tool layer
- Evaluation and escalation framework
- Production agent interface and reporting